Frequently Asked Questions
Are your shirts made to order?
Yes! Every shirt from Chaos Made Cozy Co. is made to order just for you.
How long will my order take to arrive?
Please allow approximately 2–3 business days for processing and an additional 3–5 business days for shipping. Processing times may vary depending on product availability.
Total estimated delivery time is typically 5–8 business days, excluding weekends and holidays, but may be longer if products are unavailable. Orders may arrive sooner, but delivery dates are not guaranteed.
How do your shirts fit?
My shirts are available in adult unisex, youth, and toddler sizing. Please review the sizing information for each product before ordering. If you prefer a roomier fit, consider sizing up.
Can I check if a specific size or color is available?
Absolutely! Contact me before placing your order, and I’ll be happy to check availability.
Do you accept returns or exchanges?
Because every shirt is made to order, I generally do not accept returns or exchanges for sizing, color preferences, or changes of mind.
However, if your order arrives damaged, defective, or incorrect, please contact me so I can review the issue and arrange an appropriate refund or replacement.
Can I cancel my order?
Please contact me as soon as possible if you need to cancel. Cancellations may not be possible once work on your order has begun.
Do you offer matching family shirts?
Yes! I offer coordinating designs for adults, youth, and toddlers. Availability varies by design.
Do you offer custom orders?
Yes! Visit my Custom Order page to submit your ideas and any reference images. I’ll review your request and follow up to discuss options and pricing before your order is finalized.
How can I contact you?
You can reach out through my store’s contact page with any questions about products, sizing, availability, or orders.
Thank you for supporting Chaos Made Cozy Co. and my small business journey! 🤍
